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Refunds

OUR PROMISE TO YOU

We promise you that if you buy tickets for any show at An Grianán Theatre you can get a full refund if you can’t go.*

*Offer applies to any show taking place at An Grianán Theatre before the end of June 2023. To ensure a full refund you need to let a member of the box office know at least 24 hours before the show takes place, by phone or in person. No refunds can be given after a show has taken place.

CURRENT OPENING HOURS

You can book online any time at all. If you’d like to talk to a member of our box office team the box office is open for in-person and phone enquiries from 9.30am to 3.30pm Monday to Friday and for two hours before show time, so if a show is at 8pm on a Saturday, the box office will open at 6pm.

Our café is open for coffee, tea, toasties and treats. We use New Kid Coffee and Belle’s Kitchen’s Sourdough bread. Opening hours are 9.30am to 3.30pm Monday to Friday.

A full bar service is available on evenings we have a performance.

E-Tickets

We are now using electronic tickets. When you book you will be emailed a link to an electronic ticket. This can be presented on your phone for scanning on arrival at the venue. Alternately you can choose to download and print your ticket at home. Just be sure to have the QR code clearly visible for scanning.

Find our more about our e-tickets here.

 

An Grianán Theatre Management CLG

TERMS & CONDITIONS

  • The management of An Grianán Theatre Management CLG reserve the right to refuse admission and to alter the cast of a production due to unforeseen circumstances.
  • For safety reasons, buggies or carrycots are not permitted in the auditorium.
  • Cameras or recording devices are not permitted in the auditorium.
  • NB: Mobile phones and pagers must be switched off during performances.

Online

You can book online for our events. Just click on the Book Online link for your chosen event and follow the instructions.

There is a booking fee per ticket. These booking fees are non-refundable and cannot be exchanged for credit.

All our online bookings are powered by our partner organisation Ticketsolve.

In line with EU law credit vouchers remain valid for five years from the date of issue.

 
 
 

By Phone

VISA, Mastercard and Laser cards are accepted. Normal box office hours apply. Please direct all calls regarding ticket booking to our box office on 074 912 0777 (dial 1 for box office).

All other queries including info on venue hire, tech specs, etc., should be directed to our admin office on 074 9120777 (dial 2 for admin). Please note the admin office cannot take ticket bookings.

There is a booking fee per ticket. These booking fees are non-refundable and cannot be exchanged for credit.

 

In Person

Call in to our Box Office during opening hours: 9.30am to 3.30pm Monday to Friday.

On days we have an evening show the box office will be open one hour before show time.

Closed Saturdays, Sundays and Bank Holidays unless there is a show in which case the box office will be open for two hours before the performance.

There is a booking fee per ticket. These booking fees are non-refundable and cannot be exchanged for credit.

Seating Plan